Shipping Policy
Effective Date: 1-May-2026
At Salty Salt, we proudly supply premium Himalayan salt products worldwide for retail, wholesale, and commercial use.
1. Order Processing
Orders are typically processed within 2–5 business days after payment confirmation.
Wholesale and custom orders may require additional preparation time depending on quantity and packaging requirements.
2. International Shipping
We ship worldwide to selected countries through trusted logistics partners.
Shipping times vary depending on:
- Destination country
- Customs clearance
- Shipping method
- Order size
Estimated delivery times are provided for reference only and are not guaranteed.
3. Wholesale & Bulk Orders
For large wholesale shipments, freight or container shipping options may be arranged separately.
Shipping terms may include:
- EXW
- FOB
- CIF
- DDP (where applicable)
Final shipping arrangements will be confirmed during quotation and invoicing.
4. Customs, Duties & Taxes
International customers are responsible for:
- Import duties
- VAT
- Customs clearance charges
- Local taxes
These charges are determined by your local customs authority and are not included unless clearly
stated.
5. Tracking Information
Tracking details will be provided once the shipment has been dispatched.
6. Shipping Delays
Delivery delays may occur due to:
- Weather conditions
- Customs inspections
- Carrier disruptions
- International logistics issues
Salty Salt is not responsible for delays caused by third-party shipping providers or customs authorities.
7. Damaged Shipments
If your order arrives damaged:
- Contact us within 48 hours of delivery
- Provide photos of the damaged package and products
We will review the issue and assist accordingly.
8. Contact Information
Email: info@saltysalt.com